Client Service Horror Story: How NOT to Treat Your Customers!

By David | December 14, 2011 |

I’m taking a quick diversion from my regular musings on employee entertainment, workplace issues and corporate team building activities in NYC to share a cautionary tale from yesterday, which I think is worth telling to anybody who cares about retaining their clients (i.e. you). In preparation for our baby expected later this month, my wife…

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